General Terms & Conditions

Effective date: February 15th, 2024 

By signing up for our services, you agree to comply with and be bound by these Terms and Conditions.

Overview

The terms "I", “we”, “us”, “our”, and “Zora” refers to cHReative Consulting Zora Lazarov, a soleproprietorship  domiciled in Switzerland. The terms “Customers”, “you”, and “your” refers to customers and any other users of our services. The term “Services” includes our coaching and training programs (hereinafter “Programs“) as well as the use of our members-only Internet platform (zoralazarov.com, hereinafter “Site“) and any other products provided by Zora. 

Use of the Services

In order to use the Services, you must be at least 18 years old and have the necessary authority to agree to these Terms and Conditions. Persons under the age of 18 are prohibited from using the Services. We reserve the right to modify any information provided, regardless of its source (hereinafter “Content”) without prior notice. We do not guarantee that the Content is accurate, complete, reliable, current, or error-free. Zora assumes no liability for any inaccuracies, errors, or omissions in the Content.

cHReative Consulting is domiciled in Switzerland. Content may not be appropriate or legal outside Switzerland. If you access the Site from outside Switzerland, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.

Order of Services

We endeavour to describe and display our Services accurately. While we aim for accuracy, the Site may contain inaccuracies or errors, which we reserve the right to correct. We may refuse or cancel orders with incorrect pricing.

We will email you to confirm the placement of your order and provide details concerning the delivery of the Services or products. In the event that there is an error in this email confirmation, it is your responsibility to notify us immediately. 

Refusal of Services

We reserve the right to refuse service to anyone, at any time, for any reason, without explanation. An order is not considered accepted by us until payment has been processed. We may alter or discontinue any aspect of the Services, fulfilling our previous commitments to you, based on your payment.

Account Creation

In order to use the Services, you may need to provide information about yourself, including your name, email address, and other contact details. You agree to provide only accurate, correct, and up-to-date registration information. Impersonation or using an email address other than your own is prohibited. Your account must not be used for illegal or unauthorized purposes, and you must comply with the laws of your jurisdiction and Switzerland when using the Services.

Lawful Purposes

You may use the Services for lawful purposes only. You are responsible for all purchases made by you or on your behalf through Sigrun. You agree to use the Site and to purchase Services and any other products for legitimate, non-infringing purposes only. You are prohibited from posting or transmitting any content through the Site that infringes on the rights of others or is unlawful.

Cancellations, Returns & Refunds

Purchases of Services, products, or event tickets may or may not be eligible for a refund. Access to purchased Services and products is valid for the period for which fees have been paid, without extension. Any bonuses offered are non-refundable and can be cancelled at any time. 

By signing up for a payment plan for Coaching Journeys, you are obliged to finish your payment plan.

Please review these terms carefully before signing up.

In the event of cancellation on your part and if you pay for Services or other products under a payment plan, you remain responsible for completing all scheduled payments until the outstanding balance is settled. Your commitment to the payment plan is not waived upon cancellation.

In the event of delayed payment, we reserve the right to impose an interest charge on the overdue amount. The interest rate will be calculated in accordance with art. 104 of the Swiss Code of Obligations.

Force Majeure

In the event of a delay or failure due to causes beyond our reasonable control, including but not limited to acts of God (“Force Majeure“, e.g., explosions, floods, fires, or accidents, wars, terrorism, civil disturbances, import or export regulations, embargoes, or pandemics), we will notify you as soon as practicable stating what has been cancelled or delayed. If a Force Majeure event continues for more than 60 days, we may terminate the contract with immediate effect. We are not liable for damages arising from non-delivery due to causes beyond our reasonable control.

Materials You submit to the Site

You shall not submit or otherwise make available on the Site any artwork, photos, or other materials (hereinafter “Materials”) protected by copyright, trademark, or other intellectual property rights without the express written permission of the owner of the rights. The burden of determining whether Materials are protected rests entirely with you. You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or other intellectual property rights, or any other harm resulting from such a submission. For all Materials submitted to the Site, you automatically warrant that you have the authority to use and distribute the Materials and that the use or display of the Materials will not violate any laws, rules, regulations, or rights of third parties. In the event that cHReative Consulting is held liable by a third party for infringement of any material submitted by you, you shall indemnify cHReative Consulting in full. The indemnification includes the assumption of any legal fees incurred by cHReative Consulting as well as any intervention in a dispute.

Intellectual Property Rights to Your Materials

We claim no intellectual property rights to Materials you provide tocHReative Consulting. You retain copyright and any other rights you may rightfully hold in any content that you submit through the Site or Service. By posting Materials on the Site, you grant us a worldwide, non-exclusive, irrevocable licence to use the Materials for promotional, business development, and marketing purposes. You also acknowledge that other Customers may use the material uploaded by you for their own purposes. In this case, you exempt cHReative Consulting against any legal claims, but address your claims directly to the infringer.

Our Intellectual Property

The Services contain material and intellectual property owned by cHReative Consulting, including trademarks, copyrights, proprietary information, and other intellectual property. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any material and intellectual property, in whole or in part, without our prior written consent. You are also not permitted to copy our training programs and services by offering the same or similar training and services to third parties. We reserve the right to immediately remove you from the Services, without refund, if we suspect that you violate our intellectual property.

The following are registered trademarks, common law, and / or statutory trademarks or service marks of cHReative Consulting, including other publicly registered trademarks not mentioned here and any new services, trademarks, and programs developed and used on the Site in the future. All custom graphics, icons, logos, and names of Services or related to Services are registered trademarks, common law, and / or statutory trademarks or service marks of cHReative Consulting. All other trademarks or service marks are the property of their respective owners. Nothing in these Terms and Conditions grants you any right to use any trademark, service mark, logo, and / or the name of cHReative Consulting. Our intellectual property is an essential and valuable asset, and we are prepared to take all legal steps necessary to protect our interests and seek appropriate damages.

Confidentiatliy and Data Protection

Information shared in the context of the Services is not confidential and may be seen by other Customers. For confidential information, communicate directly with the responsible cHReative Consulting employees and indicate its confidential nature.

We may use Materials for analytical purposes, as well as to develop and enhance the content of our Services, Programs and other products and to create effective marketing tools.

Please note that coaching calls, webinars, and other audio or visual Services may be recorded and can be used in the future by cHReative Consulting for business and promotional materials or in connection with the sale of any Services or products, unless you specifically request otherwise. 

Warranty & Liability 

cHReative Consulting delivers Services with professional diligence; however, it is important to understand that cHReative Consulting does not guarantee success or specific outcomes. cHReative Consulting is not liable for advice or financial or economic loss. You acknowledge that results may differ from person to person and are dependent on many factors.

cHReative Consulting assumes no responsibility for information provided by third parties (in particular by other Customers) during Programs or submitted to the Site. You acknowledge that such third-party information does not represent the opinion of cHReative Consulting and cHReative Consulting cannot guarantee the accuracy or reliability of such information.

Any liability in connection with the Services is completely excluded. The exclusion of liability applies to both direct and indirect damages. Liability for intent and gross negligence remains reserved. cHReative Consulting is also not liable for consequential damages or loss of profit. cHReative Consulting is also not liable for service failures due to Force Majeure and unauthorised actions by third parties (hacker attacks etc.).

In jurisdictions where our exclusion of liability is not legally enforceable, our liability shall be limited to the maximum extent permitted by law. Specifically, in such cases, our liability will be confined to the total fees paid by you for the Services purchased from us that are directly related to the claim.

Third-Party Resources 

The Site and the Service contain links to third-party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third-party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with cHReative Consulting. You acknowledge sole responsibility for and assume all risks arising from your use of any such websites or resources.

Survival of Provision 

The provisions of these Terms and Conditions remain applicable beyond the end of the contract. This includes, in particular, the provisions on intellectual property, including the provisions on the Materials, the provisions on liability, and the provisions on the applicable law and the place of jurisdiction.

Indemnity

You shall indemnify and hold us harmless from and against all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third-party claims and causes of action, including, without limitation, attorney’s fees, arising out of any breach by you of these Terms and Conditions, or any use by your use of the Site or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defence, including, without limitation, providing us with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third-party claim or waive any defence without our prior written consent.

Notices

All notices, requests, demands, and other communications under these Terms and Conditions shall be in writing and shall be made via email to:

[email protected]

Please refer to the Commercial Register for information on cHReative Consulting legal domicile.

Notices to you may be sent to the address or email supplied by you as part of your registration data. In addition, we may broadcast notices or messages through the Site to inform you of changes to the Site or other matters of importance, and such broadcasts shall constitute notice to you at the time of sending.

Electronic Communications

When you visit the Site or send emails to cHReative Consulting, you are communicating with us through electronic means. You grant your consent to receive such communications. We will mainly communicate with you by email or by posting notices on the Site. We also may communicate with you through messenger services, Facebook groups, or any forms of social media. You agree that all agreements, notices, disclosures and other communications that we transmit to you through electronic means satisfy any legal requirements that would apply if such communications were in writing.

Exclusivity of Terms & Conditions

These terms and conditions apply exclusively between the parties. The validity of any Terms and Conditions of the customer is expressly excluded.

Severability

If any term, provision, covenant, or condition of these Terms and Conditions is held by a court of competent jurisdiction to be invalid, void, or unenforceable, the rest of these Terms and Conditions shall remain in full force and effect and shall in no way be affected, impaired, or invalidated. The provision declared invalid, void or unenforceable shall be replaced by a valid provision that corresponds as closely as possible to the meaning of the original provision. 

Amendments to Terms & Conditions 

cHReative Consulting may amend these Terms and Conditions at any time. Changes will be communicated appropriately. Unless you object within 30 days of notification, amendments are considered accepted. The latest version of these Terms and Conditions is available on our main website (zoralazarov.com).

Should you choose to object to amendments, your objection will be deemed as an extraordinary termination of the Services. Services provided up to the termination will not be eligible for a refund.

Applicable Law and Place of Juridisciton 

The contractual relationship between the parties shall be governed by Swiss law.

The exclusive place of jurisdiction shall be the registered place of business of cHReative Consulting.

In the event that the choice of applicable law and / or place of jurisdiction is not enforceable or valid in a particular jurisdiction, then in such jurisdiction, the parties agree that any disputes shall remain subject to the maximum extent of Swiss law permissible under such jurisdiction's laws. Furthermore, the parties agree that in such a case, jurisdiction shall be limited to the courts geographically closest to the registered place of business o fcHReative Consulting that are competent to hear such disputes.

Last updated: February 15, 2024

If you have any questions, concerns or complaints about this, please contact us:

• By email: [email protected]